Privacy Policy

The Holy American Ink ("we," "us," "the studio," "our") operates the website theholyamericanink.com and related booking, consultation, and artist-management tools (together, the "Service"). This policy explains what information we collect, why we collect it, how it's used, and the choices you have.

The studio is located at 2455 E State Highway 121, Ste 123, Lewisville, TX 75056. You can reach us at (469) 892-6558 or by email at support@soberside.ai.

1. Information We Collect

Information you give us directly:

• Consultation requests: your name, phone number or Instagram handle, placement, size, and a description of the tattoo idea you'd like.
• Booking requests: your name, mobile number, preferred service/day/time, age confirmation, whether it's your first tattoo, and any notes for the artist.
• Support/change-request messages sent through the site's "Sam" contact button, including whatever contact info you choose to include.
• If you are a studio artist or the owner with a login account: your username, password (stored as a one-way hash, never in plain text), profile bio, specialties, and any images you upload to your portfolio.
• If you are an artist using the SkyBrain AI writing assistant: the messages you type to it and the profile-content suggestions it generates, stored so your conversation persists between sessions.

Information collected automatically:

• Basic visit data (page path, referring page, browser user-agent string, IP address, and a bot/human classification) for security and traffic-analysis purposes. We do not use third-party advertising trackers or sell this data.

Information from connected social accounts (where applicable):

• If the studio connects an Instagram Business or TikTok account to let artists publish approved portfolio photos directly to the shop's social profiles, we receive only the minimum account information and access tokens necessary to perform that publishing action (for example, basic profile identifiers and a content-publishing permission). We do not read your private messages, contacts, or content unrelated to the publishing feature you explicitly authorize. You can revoke this access at any time from your Instagram or TikTok account settings, which immediately stops any further access.

2. How We Use Information

• To respond to consultation and booking requests, including contacting you by phone, text, or Instagram to confirm details.
• To operate artist and owner login accounts and portfolio management tools.
• To power the SkyBrain AI assistant, which helps artists draft their own profile bio and specialties text. Messages sent to SkyBrain are processed using Anthropic's Claude API (a third-party AI provider) solely to generate a helpful reply and a proposed profile update — Anthropic does not use this data to train its models under our account agreement with them.
• To publish artist-approved content to the studio's connected Instagram and/or TikTok accounts, when that feature is enabled and only for content an artist or the owner explicitly submits for publishing.
• To detect and filter automated bot traffic, keep the site secure, and understand general usage patterns (e.g., how many visits the site gets per day).
• To process a deposit or payment for a booking, if and when online payments are enabled (processed by Square, Inc. — see Section 4).

3. Legal Basis & Age Requirement

This Service is intended for adults. Tattoo and piercing services require clients to be 18 years or older with valid ID, or accompanied by a parent/guardian where locally permitted. We do not knowingly collect information from children for the purpose of tattoo services. If a minor's information is submitted (e.g., a parent booking for a minor who is accompanied per local law), it is used solely to administer that specific appointment.

4. Third Parties We Share Information With

• Anthropic (Claude API) — processes SkyBrain assistant conversations to generate replies and profile-content suggestions. Governed by Anthropic's own privacy and data-use terms for API customers.
• Email delivery provider — booking, consult, and support-request notifications are emailed to studio staff through a standard SMTP mail service.
• Square, Inc. — if online deposit/payment is enabled, card and Apple Pay/Google Pay transactions are processed directly by Square. We never receive or store your full card number; Square returns a one-time payment token to complete the charge.
• Meta Platforms, Inc. (Instagram) and TikTok — only if and when the studio's social-publishing feature is enabled and an account is explicitly connected, to publish approved content to the connected account on the studio's behalf.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

5. Data Retention

Booking and consultation records are kept as part of the studio's ordinary business records for scheduling, follow-up, and legal/tax purposes. Artist login and portfolio data is kept for as long as the artist account remains active, plus a reasonable period after deactivation. You may request deletion of your consultation/booking information by contacting us at the email above, and we will honor that request except where we are required to retain records by law.

6. Security

Passwords are stored as one-way cryptographic hashes, not plain text. The site is served over HTTPS. Access to the admin dashboard is role-restricted (master / owner / artist), and each role can only see the information relevant to its function — for example, individual artists cannot see other artists' client contact details.

7. Your Choices

• You can request a copy of, correction to, or deletion of your personal information by contacting us.
• You can revoke any connected Instagram or TikTok authorization at any time from that platform's own account settings.
• You can opt out of future contact by replying to any text or email from us, or by calling the studio directly.

8. Changes to This Policy

We may update this policy as the Service evolves (for example, when new features like online payments or social publishing are turned on). The "Last Updated" date above will reflect the most recent revision. Continued use of the Service after an update constitutes acceptance of the revised policy.

9. Contact

The Holy American Ink
2455 E State Highway 121, Ste 123, Lewisville, TX 75056
Phone: (469) 892-6558
Email: support@soberside.ai